75bat Privacy
Policy

Who We Are

75bat is an online betting and casino platform accessible at 75bat.io, offering sports betting, live casino games, slot games, fishing games, and related interactive services to players based primarily in Bangladesh. References to "75bat", "we", "us", or "our" throughout this Privacy Policy refer to the operators of the 75bat platform.

75bat is committed to handling the personal data of its players, visitors, and prospective customers with the highest standards of care, confidentiality, and transparency. This Privacy Policy sets out in clear, formal terms the data practices that govern the 75bat platform and applies to all interactions you have with us — whether through our website, mobile interface, customer support channels, or any other touchpoint.

For all privacy-related enquiries, including data access requests and complaints, please contact our support team at [email protected].

Information We Collect

75bat collects the following categories of personal data from players and platform visitors:

2.1 Identity & Registration Data

• Full legal name
• Date of birth (for age verification purposes)
• Gender (where provided voluntarily)
• National identity document number or passport number (where submitted for KYC verification)
• Photograph or scanned copy of identity documents (where submitted for KYC verification)

2.2 Contact & Communication Data

• Email address
• Mobile phone number
• Residential address (city, district, division — e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi)
• Records of correspondence with our support team, including chat logs and email history

2.3 Financial & Transaction Data

• Deposit and withdrawal transaction records, including amounts in BDT (৳), timestamps, and payment method identifiers
• Mobile financial service account details (e.g., bKash, Nagad, Rocket, Upay account numbers) used for deposits and withdrawals
• Bank account details where applicable (e.g., Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank)
• Card type and partial card number (last 4 digits) for Visa or Mastercard transactions

2.4 Betting & Gaming Activity Data

• Betting history, including all markets wagered on, stake amounts, odds accepted, and settlement outcomes
• Casino game session logs, including game titles, session duration, wager amounts, and win/loss records
• Bonus and promotion redemption records
• Account balance history and transaction ledger

2.5 Technical & Device Data

• IP address and inferred geographic location
• Device type, operating system, and browser type and version
• Session timestamps, page navigation paths, and platform interaction logs
• Cookie identifiers and similar tracking technology data (see Section 7)

How We Collect Your Data

75bat collects personal data through the following means:

• Directly from you: Information you provide when registering an account, completing the KYC verification process, making a deposit or withdrawal, contacting customer support, or participating in any promotion or survey.
• Automatically through platform use: Technical data including IP addresses, device identifiers, and session logs collected automatically when you access and navigate the 75bat platform.
• Through cookies and tracking technologies: Data collected via cookies, web beacons, pixels, and similar technologies placed on your device when you access the platform (see Section 7 for full details).
• From third-party service providers: Identity verification data from KYC and anti-fraud service providers; payment confirmation data from payment processors including bKash, Nagad, Rocket, and Upay; and fraud-risk scoring data from security partners.
• From publicly available sources: In limited circumstances, 75bat may supplement player records with information from publicly available databases for the purposes of anti-money laundering (AML) compliance and fraud prevention.

How We Use Your Information

75bat uses your personal data for the following purposes:

75bat will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or where otherwise required by law.

Legal Basis for Processing

75bat processes your personal data on the following legal bases:

• Contractual necessity: Processing that is required to perform our obligations under the Terms & Conditions governing your use of the platform — including account creation, transaction processing, and service delivery.
• Legal obligation: Processing required to comply with applicable law, including anti-money laundering (AML) regulations, age verification requirements, and fraud prevention obligations.
• Legitimate interests: Processing carried out in the legitimate interests of 75bat or third parties, including platform security, fraud detection, responsible gaming monitoring, and the improvement of our services — provided those interests are not overridden by your rights and interests.
• Consent: Processing that you have specifically consented to, such as the receipt of promotional communications. Where consent is the basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

Sharing Your Information

75bat does not sell, rent, or exchange your personal data with third parties for their own commercial purposes. Your data may be shared in the following limited and controlled circumstances:

• Payment processors: Financial transaction data is shared with approved payment service providers — including bKash, Nagad, Rocket, Upay, and card network operators — solely for the purpose of processing deposits and withdrawals.
• Identity verification providers: Identity and document data submitted during KYC is shared with accredited identity verification and anti-fraud service providers to confirm the authenticity of player information.
• Game technology providers: Session and wagering data is shared with our licensed game studio partners — including Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, and Spribe — to the extent necessary to operate casino and betting products within the platform.
• Regulatory and law enforcement authorities: Where required by applicable law, court order, or lawful request from a competent authority, 75bat will disclose relevant player data. 75bat will endeavour to notify affected players of such requests where legally permitted to do so.
• AML and responsible gaming bodies: In accordance with applicable legal obligations, player data may be shared with anti-money laundering bodies or responsible gaming organisations where there is a lawful basis for such disclosure.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of the 75bat business, player data may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer and any change in privacy arrangements in advance.

All third-party recipients of 75bat player data are required to process that data in accordance with applicable privacy law and are contractually bound to implement appropriate security measures.

Cookies & Tracking Technologies

75bat uses cookies and similar tracking technologies to operate and improve the platform. The following categories of cookies are in use:

• Strictly necessary cookies: Essential for the platform to function. These include session cookies that maintain your logged-in state, security tokens, and load-balancing cookies. These cannot be disabled without materially affecting platform functionality.
• Functional cookies: Used to remember your platform preferences, such as language settings and display preferences, to provide a more personalised experience across sessions.
• Analytics cookies: Used in aggregated and anonymised form to understand how players navigate the platform, which pages are most visited, and where technical errors occur. This data is used solely to improve platform performance and user experience.
• Security and fraud-prevention cookies: Used to detect suspicious activity patterns, identify duplicate accounts, and protect the platform against automated abuse and bot activity.

By continuing to use the 75bat platform, you consent to the placement of necessary and functional cookies. Where applicable law requires explicit consent for analytics or non-essential cookies, 75bat will seek that consent separately. You may manage cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of the platform.

Data Retention

75bat retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, and regulatory requirements. The following general retention principles apply:

• Active accounts: Personal data associated with active player accounts is retained for the duration of the account relationship and for a period thereafter as required by applicable law.
• Closed accounts: Following account closure, 75bat retains core identity, transaction, and betting records for a minimum of five (5) years to comply with AML regulations and to defend against any legal claims that may arise during that period.
• KYC documents: Identity verification documents are retained for the period required by applicable law following the end of the customer relationship.
• Marketing data: Where you have consented to receive promotional communications, your contact details for that purpose will be retained until you withdraw your consent or request erasure.
• Support correspondence: Customer support records are retained for a minimum of two (2) years from the date of the last interaction.

When personal data is no longer required for any of the above purposes, 75bat will securely delete or anonymise it in accordance with our internal data retention and destruction procedures.

Data Security

75bat implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and 75bat servers
• Encryption at rest for sensitive personal data stored on 75bat infrastructure
• One-way cryptographic hashing of all player passwords — passwords are never stored or transmitted in plain text
• Role-based access controls ensuring that only authorised personnel can access player data, and only to the extent required for their specific function
• Regular security audits and penetration testing by independent security professionals
• Intrusion detection and monitoring systems operating on a 24/7 basis
• Strict data handling policies and mandatory security training for all 75bat staff with access to personal data

While 75bat employs industry-standard security practices, no method of electronic storage or transmission is completely immune from risk. In the unlikely event of a data security incident that poses a material risk to your rights and interests, 75bat will notify affected players without undue delay and will take all necessary remedial steps to contain and address the incident.

Your Rights

As a 75bat player, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected] with the subject line "Data Rights Request":

• Right of access: You have the right to request a copy of the personal data that 75bat holds about you, along with information about how it is being used.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. For account details that you can update directly within your account settings, we encourage you to do so without delay.
• Right to erasure: In certain circumstances, you have the right to request that 75bat delete your personal data. This right is subject to limitations where we are required to retain data to comply with legal obligations or to defend against legal claims.
• Right to restrict processing: You have the right to request that 75bat restricts the processing of your personal data in certain circumstances — for example, while the accuracy of the data is being contested.
• Right to object: You have the right to object to the processing of your personal data where that processing is based on 75bat's legitimate interests. You also have an unconditional right to object to your data being used for direct marketing purposes.
• Right to data portability: Where processing is based on your consent or on contractual necessity, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to withdraw consent: Where 75bat processes your data on the basis of your consent, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out prior to withdrawal.

75bat will respond to all valid data rights requests within 30 calendar days of receipt. In cases of complexity or high volume, this period may be extended by a further 60 days, in which case we will notify you of the extension and the reason for it.

Children's Privacy

The 75bat platform is strictly intended for adults aged 21 years and over. 75bat does not knowingly collect, process, or retain personal data belonging to any individual under the age of 21. If we become aware that an account has been registered by or on behalf of a minor, that account will be immediately suspended, all balances will be frozen pending investigation, and any personal data associated with the account will be deleted in accordance with our data retention procedures.

If you believe that a minor has registered an account on the 75bat platform, please notify us immediately at [email protected] so that we can take appropriate action without delay.

Third-Party Links

The 75bat platform may, on occasion, reference or display the names or logos of third-party service providers such as game studios, payment processors, or technology partners. This Privacy Policy applies solely to data processed by 75bat in connection with the operation of the 75bat platform. It does not extend to any third-party websites, services, or applications that are independently operated by those parties.

75bat is not responsible for the privacy practices of any third-party organisations. If you access any third-party service in connection with your use of 75bat, we encourage you to review the applicable privacy policy of that third party before providing any personal data.

International Data Transfers

The 75bat platform serves players primarily based in Bangladesh. In order to deliver our services, some personal data may be transferred to, stored, or processed in countries outside Bangladesh — for example, where our technology infrastructure or third-party game providers are hosted. Where such transfers occur, 75bat ensures that appropriate safeguards are in place to protect your personal data, including contractual commitments with data processors that meet recognised data protection standards.

By using the 75bat platform, you acknowledge and consent to the transfer of your personal data to countries outside Bangladesh where necessary for the provision of our services, subject to the safeguards described in this policy.

Changes to This Policy

75bat reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform functionality. All revisions will be published on this page with an updated effective date. Where changes are material — meaning they meaningfully affect how we use your personal data or the rights available to you — we will notify registered players via their registered email address prior to the changes taking effect.

Your continued use of the 75bat platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised policy, you must discontinue use of the platform and may request account closure by contacting our support team.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the manner in which 75bat processes your personal data, please contact our dedicated support team using the details below. All privacy-related communications are handled in English by our 24/7 support team.

• Email: [email protected]
• Subject Line for Data Requests: Data Rights Request
• Subject Line for Privacy Complaints: Privacy Complaint
• Platform: 75bat.io
• Support Hours: 24/7, every day of the year
• Response Language: English

75bat will acknowledge all privacy-related requests within 48 hours of receipt and will provide a substantive response within 30 calendar days. For complex requests, we may require additional time, in which case we will inform you of the expected timeline. We are committed to resolving all privacy concerns promptly and transparently.